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Sr. Development Manager, Walk MS in Houston, TX at National Multiple Sclerosis Society

Date Posted: 10/25/2018

Job Snapshot

Job Description

The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning.

The Senior Manager, Walk MS is responsible for fundraising activation, retention, cultivation and stewardship of participants, particularly teams and top fundraisers of Walk MS in the Houston Market. This position is responsible for relationship building and revenue growth through active management of a teams, corporate sponsors, and top fundraiser portfolio. The Senior Manager is responsible for the implementation of the operational plan of Walk MS to meet or exceed revenue and engagement goals.  

Implement campaign strategies to retain, grow and recruit participants for assigned events

  • Implements operational plans that focus on acquisition, retention and cultivation of top fundraisers, teams, participants, sponsors, etc.
  • Manages a strong and balanced participant portfolio that will include teams, top fundraisers, participants, sponsors, volunteers, etc.
  • Ensures participant relationships and corporate partnerships result in growth in registrations and revenue.
  • Working with relationship management teams to engage all staff in revenue growth assessment and the planning process.
  • Coaches, develops and supervises market staff responsible for executing the plan (Teams, Logistics, Corporate Relations, and Top Fundraisers).
  • Identifies, develops and grows staff capacity (skills and talents) to achieve measurable and sustainable results while removing obstacles.
  • Ensures staff behaviors are aligned with Society Operating Principles; provides timely feedback and coaching when applicable to improve performance and behaviors.
  • Accelerates revenue growth by ensuring the Wisconsin Walk MS market has a strong event experience, including all VIP/top fundraiser related recognition. Works in collaboration with the logistics team (in-house or outsourced).
  • Collaborate with the market staff to implement successful team fundraising and recruitment weeks to maximize these efforts.
  • Regularly monitor the performance of fundraising portfolios to ensure timely responsiveness to new registrants, to recognize fundraising and recruitment milestones and to maximize retention.
  • Leverage mission related resource to engage participants during the year and motivate increased fundraising.
  • Steward top fundraisers and team captains year-round with mission focus and gratitude.

Facilitates Volunteer Engagement for fundraising and event experience in the assigned event revenue portfolio

  • Engages volunteers through meaningful and impactful work that is well defined and structured by employing the strategies, tools and resources in their local market. Identifies, develops and grows volunteer capacity (skills and talents) to achieve measurable and sustainable results while removing obstacles.
  • Ensures volunteer behaviors are aligned with Society Operating Principles; provide timely feedback and coaching to improve performance and behaviors.
  • Ensures that volunteers are fueling the success and expanding the capacity by coaching to and assisting staff with building action-oriented volunteer leadership committees for fundraising (acquisition of sponsors, teams and participants) and event experience (the quality of the experience a participant has from the time they register through completion of the event) that will be led by the market Walk MS staff.
  • Cultivates volunteers, seeks and provides feedback and shares opportunities for reciprocal growth and learning.
  • Partner with key staff to maximize engagement and results of committees to increase outreach, acquisition and awareness
  • Encourage volunteer involvement on the part of teams and participant's connections to enhance the efforts and expand team/participant engagement with the Society.
  • Other duties as assigned

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