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Senior Development Manager, Bike MS in Carrollton, TX at National Multiple Sclerosis Society

Date Posted: 2/21/2018

Job Snapshot

Job Description

The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning.

We have are seeking a motivated, goal-orientated, experienced fundraiser to join our Development team as a Sr. Manager, Bike MS.

The Senior Development Manager, Bike MS is responsible for recruitment, retention, cultivation and stewardship of participants, teams, and top fundraisers to increase meaningful engagement with the Society and ensure an exceptional experience for all. This position is responsible for relationship building and revenue growth through active management of a teams and top fundraiser portfolio.

The Senior Manager acts as an ambassador for the National MS Society, always striving to engage participants and their donors with the mission. This position works collaboratively across the development team and organization to foster participant engagement, exceed participant and donor expectations with the Society and drive revenue and participation. Strong relationship building skills, a positive, can-do attitude and a commitment to working as a team are essential for success in this role.

The Senior Manager is responsible for the implementation and successful execution of Bike MS events in the North Texas market. This role reports to the Sr. Director, Bike MS and will supervise two direct reports.

In addition, this position is part of a Bike MS team who implement the fundraising, recruitment and cultivation strategies for Bike MS and other assigned events and will work closely with the logistics team assigned to the territory.

Essential Function/Responsibility

Develop and implement campaign strategies to retain, grow, and recruit participants and teams for assigned events to meet or exceed fundraising goals

  • Collaborates to develop and implement market operational plans that focus on acquisition, retention and cultivation of top fundraisers, teams, participants, sponsors, etc.
  • Manages a strong and balanced participant portfolio. The portfolios will include teams, top fundraisers, participants, sponsors, volunteers, etc.
  • Ensures participant relationships and corporate partnerships result in growth in registrations and revenue.
  • Working with relationship management teams to engage all staff in revenue growth assessment and the planning process.
  • When applicable coaches, develops and supervises a market staff responsible for executing the plan (Teams, Logistics, Corporate Relations, and Top Fundraisers).
  • Identifies, develops and grows staff capacity (skills and talents) to achieve measurable and sustainable results while removing obstacles.
  • Ensures staff behaviors are aligned with Society Operating Principles; provides timely feedback and coaching when applicable to improve performance and behaviors.
  • Accelerates revenue growth by ensuring each Bike MS market has a strong event experience, including all VIP/top fundraiser related recognition. Works in collaboration with the logistics team (in-house or outsourced).
  • Collaborate with the market staff to implement successful team fundraising and recruitment weeks to maximize these efforts.
  • Regularly monitor the performance of fundraising portfolio to ensure timely responsiveness to new registrants, to recognize fundraising and recruitment milestones and to maximize retention.
  • Leverage mission related resource to engage participants during the year and motivate increased fundraising.
  • Steward top fundraisers and team captains year-round with mission focus and gratitude.

Facilitates Volunteer Engagement for fundraising and event experience in the assigned event revenue portfolio

  • Engages volunteers through meaningful and impactful work that is well defined and structured by employing the strategies, tools and resources in their local market. Identifies, develops and grows volunteer capacity (skills and talents) to achieve measurable and sustainable results while removing obstacles.
  • Ensures volunteer behaviors are aligned with Society Operating Principles; provide timely feedback and coaching to improve performance and behaviors.
  • Ensures that volunteers are fueling the success and expanding the capacity by coaching to and assisting staff with building action-oriented volunteer leadership committees for fundraising (acquisition of sponsors, teams and participants) and event experience (the quality of the experience a participant has from the time they register through completion of the event) that will be led by the market Bike MS staff.
  • Cultivates volunteers, seeks and provides feedback and shares opportunities for reciprocal growth and learning.
  • Partner with key staff to maximize engagement and results of committees to increase outreach, acquisition and awareness
  • Encourage volunteer involvement on the part of teams and participant's connections to enhance the efforts and expand team/participant engagement with the Society.
  • Other duties as assigned